Reviews

See what customers have to say about working with the folks from Kelly James Service.  Then, leave your review at the bottom of the page.

"Basement started flooding. On a weekend, of course! I called three plumbers. Kelly was the only one who responded. He fixed the issue right away (had a new sump pump right in his truck.) Excellent work! Next time, I’m gonna call Kelly James ONLY ! "

"Called on a Thursday at 1130 showed up by 130 and came back Friday am at 8 to replace our well pump and get our house back with water! Quick great service! Will return for life. "

"Called Them on Thursday and he came out the very next day! Had a new well pump and pressure tank installed. His son did the work and was very professional and friendly. He respected my yard and my home. I have cats and he made sure to close all the doors when going in and out so as not to let them out. As far as I know the cost was well within the average for this area. I HIGHLY recommend Kelly James for ALL of your Plumbing and Well needs."

"Great work, love that it’s a father-son operation, trustworthy, and treated us fair"

"Thank you for the excellent service. From the beginning to the end Scott was very professional and did a great job. "

"We needed new well pump, laterals, water tanks and water heater. No basement, steep hill, second floor install in small area with narrow a staircase. Lots of challenges. Kelly and his son Scott were outstanding. They worked long hard days. We are very satisfied and highly recommend KellyJames Service."

"They are the best at replacing well pumps. Couldn't be happier with their work. 10/10 recommend them for any of your well pump needs."

"I needed a well pump put in and Scott and Kelly were able to fit me in quickly and did a great job. I would recommend to anyone for their plumbing needs."

"Kelly has been our plumber longer than I can remember and I would never consider using anyone else. And now we have the pleasure of his son Scott. Both of them are professional, knowledgeable and have a wicked sense of humor! Would recommend them highly! The Benisheks"

"Scott showed up right on time. I told him which faucets to replace and he explained to me that one of them would not work as I had hoped. He said it was an old installation and to update it he would have to cut into drywall. He wanted to check with me first about that before just diving in. I was very happy he did so I could decline the work. We will fix that 2nd faucet when we do the remodel. Thanks for the save!"

"This guy has been my go to plumber for the last 20 years. I moved in this town as a single mother of 4. Not sure where to turn, I opted for “local” Hometown small business. He showed up professional with great speedy response. Happy to see his son following in his footsteps. Highly recommend Kelly & his son."

"Needed our well tank replaced on 12/23, and of course this occurred hours before a family holiday party. Excellent service; timely, respectful, and professional. Highly recommend them!"

"Kelly is fantastic! We had a garage disposal fail and were looking to get it repaired ASAP. Kelly was referred to my us and immediately responded to my call. He was out a day later and quickly installed a new disposal! Excellent customer service! He was fast and did quality work. We highly recommend Kelly!"

"I originally found Kelly James Services for when I purchased a home, to have the well water tested. I since then have gone back to him for when my well water tank burst, my water heater stopped working and needed to be replaced, and just again today to replace my old and leaky outdoor hose bibs. Kelly James Plumbing does an outstanding job everytime, and will never leave you feeling bad about his work. I will always go back to him for my plumbing needs. They leave each project looking wonderful, and functioning even better. It really is top notch quality in everything they do. I highly recommend using them."

"Kelly James is amazing! I highly recommend him! Fast and efficient!! I called him with questions on my water heater and he was very knowledgeable."

"The best communication from any contractor we've ever worked with and the quality of their work was just as notable. Great experience and fair pricing. Highly recommend these guys!"

"Kelly James did a great job in the knick of time for a plumbing emergency. I needed a new water heater and water softeners and didn't know who to call. My neighbor told me about him, and I know I had seen his truck around the community so I looked him up to give him a call. Him and his son are professional and cost effective. Definitely give them a call!"

"We used Kelly James on a few occasions and we are very satisfied with his work. The job was done right and in a very timely manner. When he was finished, you couldn’t even tell he had been there, it was so neat. I would recommend him anytime."

"This letter is written as a recommendation for Kelly James. Kelly has served as our plumber for over ten years. When we began requesting Kelly to provide plumbing services, he came highly recommended.

Kelly’s work ethic and level of performance have always been far above our expectations. He comes at the appointed time, is always friendly and cheerful, and knows his trade well. He has a great skill of problem solving and trouble shooting. Each time he completes the assigned task well, does it quickly, and cleans up after the job is finished. When there is follow up work to be done, he also is certain to complete the task.

On a final note of commendation, Kelly performed plumbing on our eighty year old home and had a number of options and price points. He has also done work on our newly built home with equal skill and expertness.

We would truly recommend Kelly for your plumbing needs; you will be pleased with the results."

"Kelly James Service was hired to do plumbing work at our house. He installed a water heater and water softener. The work was completed in a timely manner. I was very happy with the quality of the work and how clean the job site was left."

"Kelly James Service, Inc is a wonderful company for water issues!"

"Kelly James was highly recommended to my wife and I when our Well Pump failed.Kelly and crew came early the next morning and by days end a new pump was installed and pumping water again.We were very pleased with the quality of his work performed."

"Hire these gentlemen! The work was done on time and as quoted. I was not presented with options I didn't need. I called several other plumbers who either didn't call back or never followed through. Their service was refreshing!"

"Been using Kelly James services for over 15 years. Lost my water heater over the holidays and they replaced it in a day. Great service."

"For 25 years, when I have a plumbing problem, Kelly has been there!
We had a leaking cast iron drain pipe joint that few plumbers could repair. Kelly re-soldered it.
We had a roof vent stack on our 1890's two story house that was plugged. Kelly fixed.
We had a stream of water shooting out of an old steel pipe. Kelly fixed."

"I have been using Kelly James Services since 2009. He has done major services such as replacing my well pump and pit less adaptor on the lateral. My water went out this morning. I called Kelly up and he was there in less than an hour. He had my water up and going in less than an hour. Friendly, personable and professional. Kelly is my go to guy for any and all of my plumbing needs. He always takes care of me. Truly grateful to have found such a reliable contractor!!!"

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